1 hard skill or competency (industry competency) for Quality Generalist Manager
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Cites production workflows and general manufacturing standard operating procedures.
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Level 2 Behaviors
(Light Experience)
Assembles data visualizations to guide decision-making across the supply chain team.
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Level 3 Behaviors
(Moderate Experience)
Assists in implementing new manufacturing processes and performs follow-up tests to determine effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Evaluates deviation, corrective and preventive actions (CAPAs), and risk management plans.
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Level 5 Behaviors
(Mastery)
Champions new and improved processes to maintain product quality and manufacturing efficiency.
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8 general skills or competencies (Job family competencies) for Quality Generalist Manager
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Improves quality systems documentation to meet and exceed ISO organizational standards.
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Level 5 Behaviors
(Mastery)
Constructs quality control systems to monitor and audit quality standards for applicable ISO requirements.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and fundamentals of Lean manufacturing such as One Piece Flow, 5S, and TAKT.
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Level 2 Behaviors
(Light Experience)
Assists in the development, implementation, and maintenance of Lean manufacturing practices.
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Level 3 Behaviors
(Moderate Experience)
Implements Lean manufacturing tools to obtain a robust and predictable product workflow.
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Level 4 Behaviors
(Extensive Experience)
Delivers Lean projects to improve the manufacturing process to eliminate waste, reduce cost, and improve yield.
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Level 5 Behaviors
(Mastery)
Champions the development of various Lean manufacturing methodologies to conduct Lean workflows.
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12 soft skills or competencies (core competencies) for Quality Generalist Manager
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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Summary of Quality Generalist Manager skills and competencies
There are 1 hard skills for Quality Generalist Manager, Manufacturing Processes.
8 general skills for Quality Generalist Manager, ISO Standards, Lean Manufacturing, Performance Metrics, etc.
12 soft skills for Quality Generalist Manager, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Generalist Manager, he or she needs to be skilled in Business Process Improvement, be proficient in Budgeting, and be skilled in Quality Management.